Frequently Asked Questions
Quick answers to what our clients ask most.
Which documents do I need to clear imports at Dar es Salaam?
Usually a commercial invoice, packing list, bill of lading or air waybill, and your TIN details. Some goods also need permits or certificates (for example from TBS or TMDA). Send us your documents and we will confirm exactly what applies to your cargo.
How long does customs clearance take?
It depends on the type of cargo, how complete the documents are and whether an inspection is required. We give you a realistic timeline with your quote and keep you updated until release.
Do you transport cargo to Zambia, the DRC and other neighbouring countries?
Yes. We handle transit cargo and cross-border trucking to Zambia, the DRC, Malawi, Rwanda, Burundi and Uganda, including all border documentation.
How do I get a quote?
Fill in the quote form, call +255 754 995 566 or +255 786 995 566, or message us on WhatsApp with your cargo type, weight or container size, origin and destination.
Do you move homes and offices?
Yes. Our removals team surveys, packs, transports and sets up your home or office — within Dar es Salaam, upcountry or internationally — with short-term storage if you need it.
Can you store my goods and deliver them later?
Yes. We receive and store goods in Dar es Salaam, keep stock records and dispatch to your customers or branches when you ask.
Will I know where my cargo is?
Yes. Your dedicated contact sends status updates by WhatsApp, phone or email at each key stage — arrival, release, loading, border crossing and delivery.
Do you deliver outside Dar es Salaam?
Yes. We deliver to all regions of Tanzania, including Dodoma, Arusha, Mwanza, Mbeya and Morogoro.
Ready to Move Your Cargo?
Get a free, no-obligation quote today — or chat with our team on WhatsApp.